What is the recommended action if staff identify potential coding issues before an audit?

When staff identify potential coding issues before an audit, the recommended action is to address and rectify the issues proactively to prevent audit findings. This approach is crucial because taking early action can significantly reduce the risk of errors impacting the outcomes of the audit. By correcting coding discrepancies and ensuring that all documentation accurately reflects the patient's conditions and treatment, organizations can bolster their compliance and mitigate the potential for financial penalties or reputational damage arising from the audit process.

Additionally, proactively resolving coding issues demonstrates a commitment to quality and compliance, ultimately supporting better health outcomes for patients. It also aligns with best practices in risk adjustment, where accurate coding is essential for appropriate reimbursement and effective healthcare management.

Other options, such as notifying patients immediately or waiting until the audit to discuss the issues, lack the proactive strategy needed in this context. Ignoring the issues entirely could have serious implications for both compliance and patient care, thus reinforcing the importance of addressing these concerns as they arise.