What action should health plans take if they discover an issue after an audit?

When health plans identify an issue after an audit, it is essential for them to implement corrective actions and update training materials. This proactive approach ensures that any discrepancies or areas for improvement are addressed promptly, fostering compliance with regulations and improving the overall quality of care provided.

By taking corrective actions, health plans can rectify identified issues, which may include updating coding practices, revising claims processes, or refining their data submission methods. Additionally, updating training materials helps to educate staff about compliance standards and best practices, reducing the likelihood of similar issues arising in the future.

This choice aligns with the overarching goal of continuous improvement within healthcare organizations, ensuring they uphold the necessary standards and provide accurate data to contribute to the risk adjustment process effectively. It's also a crucial component of maintaining a good standing with regulatory bodies and ensuring that patient care remains at the forefront of their operations.